Last updated: April 2025
These Terms & Conditions outline the basis of working with Brookton Consulting (“we,” “us,” “our”). By engaging our services, you agree to the terms below.
1. Services
We provide business consulting, strategic advice, and creative services including but not limited to sales strategy, branding support, recruitment guidance, website and SEO basics, and the creation of business templates and materials.
We aim to deliver services to the highest professional standard. However, we are not responsible for outcomes beyond our control (e.g., client implementation, third-party platform changes, market conditions).
2. Payment Terms
Unless otherwise agreed in writing:
- Payment for all services is due within 14 calendar days of the invoice date.
- Late payments may incur interest at 5% above the Bank of England base rate, calculated daily until the outstanding balance is paid in full.
- We reserve the right to withhold any deliverables or services until full payment is received.
- Ownership of any deliverables (e.g., documents, templates, designs) remains with Brookton Consulting until full payment is made.
3. Cancellations
If you wish to cancel a project or booked service:
- Please provide at least 48 hours’ notice.
- If a project is cancelled after work has begun, you will be invoiced for any time, services, or materials provided up to the point of cancellation.
- If you cancel a booked call or meeting with less than 24 hours’ notice, we may charge a rescheduling fee at our discretion.
4. Intellectual Property
Once full payment has been received:
- You own the rights to the final deliverables created specifically for you (e.g., pitch decks, templates, logos).
- We retain the right to showcase non-confidential work as part of our portfolio unless otherwise agreed.
5. Liability
We take all reasonable steps to provide accurate advice and high-quality deliverables. However:
- We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or advice.
- Our total liability is limited to the fees you have paid for the relevant service.
6. Confidentiality
We treat all client information with strict confidentiality.
- We will not share your information with third parties without your written consent, unless legally required to do so.
7. Governing Law
These Terms are governed by and interpreted according to the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.